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Technology Operations Analyst

G MASS
London, England, United Kingdom Posted Oct 14, 2026
Full-time

About this role

We are looking for a Technology Operations Analyst to join a Lloyd’s of London insurer. Sitting within the Engineering, Product & Delivery function, you will provide hands-on operational support to the IT department, looking after purchase orders, financial tracking, contract administration and planning activities so that technology leaders can focus on strategy, people and delivery.

This is a great opportunity for someone who enjoys the detail of keeping a department organised, likes working with a broad range of stakeholders and wants a varied, practical role at the heart of a technology team within a well regarded insurer.

Key Responsibilities

  • Raise and receipt purchase orders, ensuring goods and services are logged accurately and on time

  • Track departmental spend against budget and forecasts, keeping records up to date for leadership and Finance

  • Administer supplier and consultancy contracts, including renewals, documentation and key dates

  • Process invoices and resolve queries with suppliers, Finance and Procurement

  • Support planning activities for the department, including budget cycles and resource tracking

  • Organise leadership meetings, town halls, away days and other departmental events

  • Coordinate internal communications and announcements across the function

  • Maintain trackers and produce regular reporting on spend, suppliers and actions

  • Act as the first point of contact for vendor queries and external requests

  • Build strong working relationships with colleagues across Technology, Finance, Procurement and HR

  • Requirements

  • Experience in an operational, procurement or business support role

  • Hands-on experience with PO raising and receipting, invoice processing and financial tracking

  • Exposure to contract administration and supplier management

  • Strong organisational skills, with the ability to manage a high volume of day-to-day tasks accurately

  • Clear and professional communication skills, both written and verbal

  • Confident working with stakeholders at all levels of the organisation

  • Strong Excel skills and comfort using finance, procurement and collaboration tools

  • Exposure to insurance or the London Market would be beneficial but is not required

  • Benefits

  • Salary: up to £40k

  • Length: Permanent contract

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