About this role
About the Role Be responsible for the proper application and improvement of production quality criteria. Monitor quality-related indicators, solve quality issues, and participate in cross-functional quality projects. What You'll Do
- Implement and maintain production quality criteria in collaboration with the Quality Manager.
- Ensure correct application of quality criteria on production lines, including calibration of inspectors and daily support to validate criteria.
- Monitor quality indicators (rejections, rework, customer returns); analyze recurring problems and open improvement projects.
- Lead monthly production quality sessions; drive internal and external problem-solving (NCI/NCE) with Production using tools like 8D, QRQC, etc.; ensure adherence to problem-solving methods and present results to RAQ and TQP.
- Regularly audit the operator space and monitor subcontractor quality (indicators, technical support, issue resolution, audits). What We're Looking For
- Experience in quality management within manufacturing/production.
- Knowledge of quality tools and problem-solving methodologies (8D, QRQC, etc.).
- Ability to lead cross-functional quality initiatives and communicate results effectively.
- Experience with audits and supplier/subcontractor quality management. Nice to Have
- Experience in watch exterior components or jewelry/watchmaking.
- Familiarity with subcontractor QA processes and continuous improvement projects.
- Fluency in French and ability to work in a collaborative, cross-functional environment.