About this role
Technicien informatique en alternance
Gestion du support utilisateur :
- Analyse et résolution des incidents de niveau 1 et 2 et escalade des demandes de niveau 3
- Reporting des interventions et des demandes de support
- Contrôle de la bonne mise en œuvre et du respect des consignes de sécurité de la DSI
- Rédaction des documentations à destination des utilisateurs
- Sensibilisation des utilisateurs aux bonnes pratiques (de sécurité notamment)
- Gestion des entrées et sorties des collaborateurs (Création de comptes, mise à disposition du matériel, formations, suivis, etc…)
Gestion des outils système et réseau :
- Installation et déploiement des postes utilisateurs et serveurs
- Gestion de l’outil de parc, des annuaires informatique (droits d’accès, GPO, etc.), de la messagerie électronique et de la solution de téléphonie fixe.
- Proposer, rédiger et tenir à jour des documents d’exploitation et d’administration
Participation aux projets d’évolution du SI dans leurs dimensions techniques.
Abous Us
At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries.
We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.
Follow us on LinkedIn to learn more about our culture, values, and career opportunities.
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Equal Oppurtunity
Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Know Your Rights Poster
EO 13496: Notification of Employee Rights under Federal Labor Laws
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Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.
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