About this role
Job title: Technician M/F
About the Role The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining vehicle records.
What You'll Do
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service and maintenance.
- Perform accurate diagnosis and troubleshooting in the event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
- Maintains vehicle maintenance and operational data and history by updating and timely communicating information that must go on record.
- Promote service and maintenance programs.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
- Updates job knowledge by participating in educational opportunities.
What We're Looking For
- Education level: Diploma (3).
- Experience level: 4 to 6 years.
- Experience with servicing and repairing material handling equipment and forklifts; ability to diagnose, troubleshoot and communicate effectively with customers and internal teams.
- Strong safety awareness and ability to comply with OHSACT and other regulations.
- Good communication and customer service skills; ability to work on-site at customer locations as well as company premises.