About this role
Job title: Technician M/F
About the Role Technician (M/F) based in South Africa to service, maintain and repair material handling equipment, forklifts and related systems at company premises or on customer sites. The objective is to deliver timely, cost-effective maintenance while keeping accurate vehicle and service records and meeting customer and company requirements.
What You'll Do
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and procedures by delivering quality service/maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown; communicate repairs needed to customer and/or supervisor.
- Maintain vehicle maintenance data/history by updating information on record.
- Promote service/maintenance programs.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
- Ensure OHSACT requirements are met on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
- Update job knowledge by participating in educational opportunities.
What We're Looking For
- Matric/Grade 12 or equivalent qualification.
- Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.
- Minimum of 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts.
- General working knowledge of auto electrical systems (ignition, starting, charging, illumination).
- Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out.
- Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills.
- Excellent communication skills with people at all levels in an organisation; must be able to converse fluently and comfortably in English; must be able to read and write English.
- Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative; ability to work under pressure.
- Ability to understand and follow safety measures and precautions; ability to interpret and apply technical information; ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications.
- Willingness and capability to continue learning and growing with new technology and models.
- Ability to receive constructive criticism; maintain work area in clean and orderly condition; ability to function effectively in a group; standby and work overtime as required.
- Must be physically fit; able to carry, lift, and move heavy objects; must be able to stand and sit for long periods of time; must be able to bend, stretch, twist and reach with body, arms and/or legs; declared fit for physical performance requirements of these tasks.
Nice to Have
- Willingness to continue learning and growing with new technology and models (if not already mentioned above).
- Ability to work effectively in a team and adapt to client requirements.
Compensation & Benefits
- Salary: Not disclosed.
- Benefits: Not disclosed.