Technician M/F

Job title: Technician M/F

About the Role Role overview: Maintain, service and repair material handling equipment, systems and products on company premises or at customer sites in a timely and cost-effective manner, while maintaining vehicle records. This role supports safe, reliable operation and customer satisfaction, complying with applicable regulations.

What You'll Do

• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communicating information that must go on record.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
• Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities.

What We're Looking For

• Trade test certificate, mechanic.
• Code 8 driver's licence.
• Valid forklift operator licence.
• Ability to diagnose and troubleshoot equipment breakdowns, and communicate repairs to customer and/or supervisor.
• Maintain vehicle maintenance and operational data / history; update records.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
• Ensure OHSACT requirements are met; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures and complying with legal regulation.
• Updates job knowledge by participating in educational opportunities.
• Education level: 2 - Certificate.
• Experience level: 4 to 6 years.
• Languages: English (Professional).

Nice to Have

• None specified in the job posting.

Compensation & Benefits

• Salary and benefits information not specified in the posting.