Technician

Job title: Technician

About the Role The role involves maintaining, servicing and repairing material handling equipment, systems and products on company premises or at customer sites to meet customer and company requirements, while maintaining vehicle records. You must be able to perform each essential duty satisfactorily; the listed KPIs are subject to change to accommodate business needs from time to time.

What You'll Do

• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and procedures by delivering quality service/maintenance.
• Perform accurate diagnosis and troubleshooting in the event of breakdown; communicate required repairs to the customer and/or supervisor.
• Maintain vehicle maintenance and operational data/history by updating and communicating information that must be recorded.
• Promote service/maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff and customer.
• Ensure OHSACT requirements are met on company and client premises; maintain a safe work environment by verifying vehicle safety device operations and adhering to standards and procedures.
• Update job knowledge by participating in educational opportunities.

What We're Looking For

• Matric, Grade 12 or equivalent qualification.
• Qualified Diesel or Auto Electrician with experience with forklifts or similar material handling equipment; or qualified Forklift Mechanic.
• Minimum of 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts.
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination).
• Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out.
• Strong prioritizing and multi-tasking skills; sense of urgency; problem solving and decision-making.
• Excellent communication skills with people at all levels in an organization; fluency in English; ability to read and write English.
• Ability to work with little or no supervision; self-motivated and able to use own initiative; able to work under pressure.
• Ability to understand and follow safety measures and precautions; ability to interpret and apply technical information; ability to read and interpret schematics, diagrams, operations manuals, and manufacturer's specifications.
• Ability to identify and correctly utilize diagnostic equipment and specialized tools.
• Willingness and capability to continue learning and growing with new technology and models.
• Ability to receive constructive criticism; maintain a clean and orderly work area.
• Ability to function effectively in a team and add value to the environment; able to stand, sit, bend, stretch and reach; physically able to carry, lift and move heavy objects.
• Availability to standby and work overtime as required in a specialized industry.

Nice to Have

• Willingness to continue learning and growing with new technology and models.

Compensation & Benefits

• Not specified in the posting.