About this role
Job title: Technician
About the Role The Technician will maintain, service and repair material handling equipment, systems and products on company premises or at customer sites. The role focuses on delivering timely and cost-efficient service to meet customer and company requirements and maintaining relevant vehicle and service records.
What You'll Do
- Service and maintain material handling equipment (e.g., forklifts) to specified standards and procedures, delivering quality maintenance and keeping equipment serviceable
- Perform accurate diagnostics and troubleshooting in the event of a breakdown, communicating required repairs to customers and/or supervisor
- Maintain vehicle maintenance and operational data/history by updating records and communicating information on time
- Promote and participate in service/maintenance programs
- Provide complete customer satisfaction in a polite and professional manner
- Ensure effective communication between self, workshop staff (Field Service Team Leader and Controller) and customers
- Ensure OHSACT & ASEC requirements are met on company and client premises; maintain a safe work environment by verifying vehicle safety device operations and adhering to standards and legal regulations
- Update job knowledge by participating in educational opportunities
What We're Looking For
- Matric, Grade 12 or equivalent qualification
- Qualified Diesel and/or Petrol Mechanic, with experience on forklifts or similar material handling equipment; or Qualified Forklift Technician
- Minimum 3-5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts
- General working knowledge of auto electrical systems (ignition, starting, charging, illumination)