Technical Writer

Technical Writer

Technical Writer Hershey PA 12 month contract

MUST HAVE FOOD INDUSTRY EXPERIENCE

Main Duties:

• Create training materials, including process procedures, step-up cards, one-point lessons, and other documentation in collaboration with Operations, Maintenance, Quality, and Safety.
• Capture video and photographic documentation to support the development of a comprehensive learning program within the LMS platform and Adobe Creative Cloud.
• Assist with the creation and review of Job Safety Analysis documentation, as needed.
• Standardize content structure, instructional format, and operator competency requirements.
• Provide periodic follow-up evaluations of machine operators to confirm skill retention and support refresher training for higher-complexity equipment.
• Complete additional tasks as assigned to support Tech Center training and operational needs.
• Work with SMEs to simplify complex content, remove unnecessary detail, and consistently focus on what the learner needs to know.
• Prioritize content creation work to meet training development milestones.
• Observe and document SME operational procedures to verify accuracy, identify procedural gaps, and create training content development.

Typical Day: Daily huddle with leader to review status of projects. Read & respond to emails throughout the day. Content creation in an office setting. Validate training and gather information / research equipment. Shadows SMEs on production floor to document process flow. Monitor, capture photographs and video of equipment while in use, during breakdown and reassembly.

Top Three Technical Skills:

• Technical writing and procedure development
• Manufacturing equipment / process documentation
• Mechanical aptitude and equipment troubleshooting awareness

What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Technical Writer

Information Technology