About this role
About the Role
CNH Industrial is seeking a Technical Writer to develop comprehensive and accurate technical information for CNH worldwide dealers and customers. The role focuses on service manuals and diagnostic information to enable efficient diagnosis and repair in the field. This project team member will create new and major updates of technical information, drawing on a deep understanding of CNH equipment, organization, and processes. The position is eligible for hybrid work with 3 days per week in our Saskatoon, SK, Canada office. What You'll Do
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Participate in team planning by helping to develop estimated hours and resource requirements to ensure completion of projects as scheduled.
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Develop technical information including theory of operation, maintenance, diagnostic information, schematics, troubleshooting guides, and service instructions for a global audience.
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Interact with Engineering, Technical Training, Product Support, and Field Service to gather input and align content.
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Produce technical information that conforms to CNH style guide and procedures manuals.
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Ensure information is accurate to decrease warranty cost and risk of litigation.
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Ensure technical information meets all legal and safety requirements by aligning with all current safety and legal standards, machinery directives and company policies with respect to product operation, service, and documentation.
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Keep advised of product launch team objectives to assure individual assignments with product launch plans for Global Product Development requirements to be fulfilled. What We're Looking For
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Associate degree in technology, Automotive, Agricultural, or related field with at least two (2) years of experience in mechanical, electrical and hydraulics OR High school diploma with at least five (5) years of experience in Automotive, Agricultural, mechanical, electrical and hydraulics.
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Basic computer knowledge, MS Suite, and navigation between multiple systems.