Technical Writer

About the Role As a Technical Writer at Bombardier, you will research, plan, write, and QC technical, maintenance or operational data using engineering sources and approved data, while ensuring adherence to schedule. You will contribute to the creation and distribution of documentation, aligning with Bombardier's strategic goals and delivering high-quality publications.

What You'll Do

• Research, plan, write, and QC technical, maintenance or operational data using engineering and approved data from multiple sources, while ensuring adherence to schedule
• Identify and implement process and product improvements in line with the strategic plan
• Plan, perform and document procedural validations per departmental standards/guidelines, recommending and implementing best use of resources
• Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator
• Coordinate and define publications book plan
• Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., S1000D, ATA etc.)
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications.

What We're Looking For

• A college diploma (DEC) in aerospace or equivalent field or a minimum of three (3) years relevant experience in Technical Publications
• Strong communication skills (written and spoken)
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• SAP (an asset)
• Basic understanding of S1000D and ATA specifications (an asset)
• Good knowledge of HTML, SGML and XML authoring languages (an asset)
• Background in aircraft maintenance, flight crew or as a pilot (an asset)
• Experience in defining a troubleshooting methodology in a high technology environment
• Knowledge and experience in Bombardier Customer Services and Support (an asset)
• Good understanding of design procedures and Bombardier Aerospace Engineering System (an asset).

Nice to Have

• Experience in product development (an asset)
• Knowledge of Bombardier Customer Services and Support (an asset)
• Good understanding of Bombardier Aerospace Engineering System (an asset)

Compensation & Benefits Bombardier’s Benefits Program includes:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program