Technical Virtual Assistant - AI & AWS

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!

Qualifications

• Experience with machine learning or AI model training.

• Familiarity with YOLO for computer vision tasks.

• Hands-on experience with Label Studio or similar labeling tools.

• Knowledge of ML Ops concepts and workflows.

• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.).

• Strong Python programming skills.

• Solid understanding and active use of GitHub for collaboration.

• Proactive, self-motivated, and able to work independently with minimal supervision.

• Excellent written and verbal communication skills.

• Full stack dev knowledge is a plus.

• Primary Task

• Cloud & Infrastructure Management

• Manage and monitor AWS services, including EC2, S3, IAM, and other relevant AWS tools.

• Deploy, configure, and maintain cloud-based applications and environments.

• Ensure cloud resources are optimized for cost, performance, and security.

• Development & Automation

• Write, debug, and maintain Python scripts for automation, data processing, and AI workflows.

• Collaborate via GitHub for version control, code reviews, and project tracking.

• Assist in developing, training, and deploying AI/ML models.

• AI/ML & Data Handling (Preferred)

• Support model training pipelines, dataset preparation, and labeling.

• Use tools like Label Studio for dataset annotation.

• Assist in object detection and computer vision projects, particularly with YOLO frameworks.

• Virtual Assistant & Coordination Tasks

• Document processes, workflows, and technical guides.

• Communicate effectively with team members to relay updates, clarify requirements, and track deliverables.

• Provide technical support and troubleshooting for internal teams.

• Offer

• Work-from-home setup

• Long-term/full-time position

• Salary offer is at 44,724.16 gross

• 5,000 Client Deployment Allowance

• Pay begins on day 1 of training

• Benefits, such as: Enjoy benefits valued at 324,000 pesos annually

• HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit

• Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.

• Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!

• Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization

• Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.

• Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually

• Perfect Attendance

• KPI Superstars

• Shoutout Incentive

• Referral Incentive

• QA Rockstar

• C3 Champions

• Client Obs Incentive

• Quarterly In-person Team-Buildings

• Annual Company Outing - A yearly team adventure to unwind and celebrate together

• Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!

• Annual Performance Review - Performance-based reviews with opportunities for pay raises.

• Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!

• 13th-month pay - Guaranteed additional month’s salary every year.

• Government-mandated benefits:

• SSS

• PhilHealth

• PAG-IBIG

• Career Advancement Opportunities