About this role
About the Role
The Technical Trainer will deliver Service Training courses on CNH Ground Engagement Equipment for dealer service technicians, field personnel, and internal company personnel. They will work in a team environment to deliver a comprehensive training curriculum, maintain a professional training environment, and communicate with Technical Support, Product Management, and field personnel to identify training needs and achieve objectives. What You'll Do
-
Deliver comprehensive Technical Training product courses for dealer service technicians, field personnel, and internal company personnel, ensuring effective knowledge transfer and skill development.
-
Collaborate with the Development group to create high-quality training support materials on current products, ensuring accuracy and relevance.
-
Support other product support areas (Technical Support and Technical Publications) as required, contributing your expertise and knowledge.
-
Maintain and manage equipment inventory for assigned products to support Service Training needs effectively.
-
Ensure training courses and materials adhere to department guidelines, including pre/post-testing and standard course evaluations, to maintain quality standards.
-
Coordinate travel arrangements, supporting material logistics, and equipment for onsite and offsite training courses, ensuring smooth execution.
-
Demonstrate the ability to manage a classroom of technicians as well as the ability to virtually train technicians 30 weeks a year. What We're Looking For
-
Bachelor's degree in Agriculture, Construction Technology, Education, Training, Business Management or related field, with a minimum of 6 years of combined experience in a related field.
-
Excellent knowledge of CNH Ground Engagement Equipment, strong communication skills, and the ability to engage and educate diverse audiences.
-
Ability to work in a collaborative, global team and travel as required.