Technical Support Specialist – Security Systems
About this role
Technical Support Specialist – Security Systems
Job Description
The ADI Technical Support Department is responsible for providing technical customer support and offers both pre-sales and post-sales assistance for over 300 products from 15 to 20 different vendors, covering all aspects of the fire and security industry.
We are seeking a motivated individual who is eager to develop their expertise within the security and fire protection sector and deliver a high level of technical support to ensure an excellent customer experience. The goal is to contribute to the success of the customer service function, enhancing customer satisfaction, retention, and profitability.
JOB DUTIES:
- Learn, under the guidance of experienced technical staff, to understand project requirements and system functionality
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