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Technical Support Specialist (Linux)

Parvana
Johannesburg, Gauteng, South Africa Posted Sep 11, 2026
Full-time

About this role

Location: Johannesburg | Work Type: Office Based | Job ID: J107266

About our client:

Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

What you will be doing:

  • Handling the installation, configuration, maintenance, and administration of Linux servers.

  • Proactively monitoring system performance, capacity, and overall health.

  • Investigating and resolving technical incidents and general service requests.

  • Managing OS patches, vulnerability remediation, and system security hardening to ensure compliance.

  • Providing ongoing database support, including performing necessary backups and restores.

  • Troubleshooting networking, connectivity, and various infrastructure-related issues.

  • Managing file systems, user/group permissions, and supporting application deployments.

  • Developing technical procedures and participating in after-hours or standby support to assist customers and internal teams.

What our client is looking for:

  • 3 - 5 years of relevant background in technical support, infrastructure support, or Linux administration.

  • Hands-on experience with enterprise Linux environments, specifically RHEL and AlmaLinux, including installation, maintenance, and troubleshooting.

  • Strong understanding of essential networking protocols and tools such as DNS, TCP/IP, SSH, NFS, and firewall management.

  • Capability to automate tasks and manage infrastructure using Bash scripting and Python.

  • Experience with server monitoring, performance tuning, and capacity planning.

  • Knowledge of Linux security hardening, patch management, vulnerability remediation, and adherence to compliance standards.

  • Experience working with Apache, Tomcat, and Java-based enterprise applications.

  • Hands-on experience with virtualization platforms (Proxmox, VMware, Hyper-V) and container technologies like Docker and Podman.

  • Proven experience in managing backup solutions and implementing disaster recovery strategies.

  • Strong troubleshooting, problem-solving, documentation, and customer support abilities are essential.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements

  • Technical Support, Linux, RHEL, AlmaLinux, Networking, Bash, Python, SysAdmin, Virtualization, Docker, Podman, Troubleshooting, Infrastructure, Security, Backup

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