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Technical Support Officer - Data Services

Victoria Travels
Makurdi, Benue Posted Oct 13, 2026
On-site

About this role

Victoria Travels

Victoria Travels - We are expanding our operations across Transport, Data Services, Ride-Hailing, UK Gaming, Marketing, and Finance, and we are looking for passionate, responsible, and result-oriented individuals to join our growing team, in the capacity below:

Technical Support Officer - Data Services

Location: Makurdi, Benue

Key Responsibilities

  • Handle customer complaints relating to data services and connectivity.

  • Troubleshoot internet and connectivity problems.

  • Assist customers with service activation, configuration, and technical issues.

  • Monitor and escalate unresolved technical problems.

  • Work with service providers and technical teams to resolve customer issues.

  • Basic Requirements

  • OND, HND, B.Sc Degree in Computer Science, ICT, Telecommunications, or related field.

  • Basic understanding of internet connectivity and networking.

  • Good troubleshooting and problem-solving skills.

  • Good communication and customer service skills.

  • Ability to work under pressure.

General Requirements:

  • Permanent voter's card (PVC)

  • Good communication and interpersonal skills.

  • Professional conduct

  • Ability to meet deadlines and work with minimal supervision.

  • Good computer and digital literacy.

  • Commitment, integrity, and a strong work ethic.

  • Relevant work experience will be an added advantage.

  • Renumeration

  • Competitive and commensurate with experience.

Application Closing Date

25th October, 2026.

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