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Technical Support Hardware Specialist

Motorola Solutions
West Los Angeles, CA
On-siteUSD 33 - 38 / hour

About this role

About the Role Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing teams. This role acts as a bridge between design and production, ensuring teams have the right components at the right time and managing the long-term health of our product builds. This position reports to the Director of Hardware Engineering Operations and is 100% onsite at Silvus Technologies' headquarters in West Los Angeles, CA. What You'll Do

  • Procurement & Selection Support: Assist Engineering teams with identification, selection, and procurement of electronic and mechanical components. Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
  • Lifecycle Management: Partner with Engineering and Manufacturing to monitor component lifecycle events (End-of-Life or Product Change Notifications). Proactively track changes to prevent supply chain disruptions.
  • Drive the execution of component qualification plans: This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
  • Documentation & Data Entry: Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
  • Vendor Relations: Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets. Perform other related duties of which the above are representative. What We're Looking For
  • High School Diploma or GED
  • 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment
  • Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware
  • Exceptional ability to manage multiple tracking sheets and deadlines simultaneously
  • Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables)
  • Knowledge of component lifecycle management and supply chain considerations
  • Strong analytical, problem-solving, and cross-functional collaboration skills
  • Excellent verbal and written communication skills
  • Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
  • All employment is contingent upon the successful clearance of a background check and drug test Nice to Have
  • Experience interpreting datasheets, mechanical drawings, and industry standards
  • Experience supporting NPI and manufacturing environments
  • Detail-oriented with strong organizational skills
  • Effective communicator across cross-functional teams
  • Proactive in identifying risks and driving solutions Compensation & Benefits
  • Compensation: $33.00 - $38.00 per hour

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