Technical Support Engineer
About this role
Technical Support Engineer
Svitla Systems Inc. is looking for a Technical Support Engineer to handle functional and technical customer issues while delivering amazing customer experiences in a full-time position (40 hours per week) in Ukraine. Our client is a US-based technology company that specializes in mobile marketing solutions and customer engagement. The company's AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test, and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, brands can deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
Working Schedule: potential rotating schedules (e.g., Tuesday-Saturday or Sunday-Thursday); European Time working hours.
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