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Technical Support Engineer – Rail Signalling (Wayside)

Alstom
Stockholm, Sweden
On-site

About this role

About the Role Technical Support Engineer – Rail Signalling (Wayside) in Stockholm. This level-2 role tackles the most complex technical challenges in railway signaling systems, ensuring continuous, safe operation of the network. You’ll diagnose root causes, drive sustainable solutions, and collaborate with cross-functional teams to keep systems working in real-time. What You'll Do

  • Own and drive resolution of complex, escalated technical issues
  • Analyze logs, data and system behavior to identify root causes
  • Work with signals systems that control and safeguard rail traffic
  • Ensure durable solutions via corrective and preventive actions
  • Provide expert support to L1 and contribute to structured troubleshooting
  • Develop smart tools, guides and processes to simplify future debugging
  • Test, verify and quality-check solutions in lab before production
  • Collaborate closely with Engineering, Quality, Project and Customer Support
  • Contribute to continuous improvement of how we work and deliver What We're Looking For
  • Engineering background (e.g., electrical, IT or related)
  • Experience with advanced technical troubleshooting or field service
  • Strong analytical and structured problem-solving skills
  • Proficiency in Windows/Linux and basic networking
  • Experience with signaling systems (IXL, ERTMS L1/L2) is a plus
  • Curious, solution-driven and ownership mindset
  • Team player who can drive things forward with others
  • Clear and confident communication
  • Fluent in Swedish and English Nice to Have
  • Additional experience with railway signaling systems is advantageous
  • Knowledge of safety-critical environments and relevant standards Compensation & Benefits
  • Competitive compensation and benefits in line with local collective agreements
  • Strong opportunities for professional development and structured trainings
  • International, cross-functional collaboration in an agile environment

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