About this role
Technical Support Engineer in Toronto
Project description
Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments. Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
- Diverse and inspiring colleagues and approachable leaders
- Stimulating work in a fast-paced, intellectually challenging environment
- Accelerated exposure and responsibility
- Global career development opportunities
- Being motivated every day by important social purpose and unshakable principles
- A deeply rooted culture of Integrity, Partnership and High Performance If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities
Technical support role for the platform:
- Deal with L1/L2 tickets
- Escalate to L3 in case of a need
- Collaborate with different stakeholders
- Investigate and provide comprehensive details for quick resolution
Skills
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Must have
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Git (GitHub)
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Linux administration and troubleshooting skills
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Zabbix monitoring platform
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ITIL
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incident and change management (ServiceNow)
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Nice to have
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Python (basic-intermediate)
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Artifactory
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Atlassian tools (Jira, Wiki)
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both as user and as administrator
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Terraform
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Scripting languages (bash, PowerShell)
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IBM developer platforms (DataStage, UrbanCode, WebMQ)
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Other
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Languages
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English: C1 Advanced
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Seniority
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Regular
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Toronto, Canada