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Technical Support Engineer – Dutch Speaker

Dell
Casablanca, Morocco Posted Aug 5, 2026
On-site

About this role

Technical Support Engineer – Dutch Speaker

What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will:

  • Resolve customer-reported issues while working closely with other multi-functional teams
  • Provide feedback to Engineering for improving product quality and reliability
  • Determine priority levels while negotiating and setting expectations with customers
  • Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect
  • Drive operational excellence through quality closures and proper escalation of issues

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 2 to 5 years of related experience
  • Great communication skills in Dutch and English
  • First-rate customer focus, phone etiquette, and work ethic
  • Ability to work under pressure with calmness and composure
  • Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
  • Ability to take on shift work, holidays, weekends and on-call responsibilities

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Info

Job Identification R289957

Job Category Technical Support

Posting Date 10/01/2026, 02:14 PM

Apply Before 10/16/2026, 07:00 PM

Job Schedule Full time

Job Shift Day

Locations

Shore 12 Building, Casanearshore, Casablanca, Casablanca, 20270, MA

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YOUR SUCCESS, OUR TEAM'S MISSION

Global benefits

  • Comprehensive healthcare programs
  • Award winning financial wellness tools and resources
  • Generous leave of absence for new parents and caregivers
  • Industry leading wellness platform

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