About this role
Technical Support Engineer - Dell Server, Storage
Korea, Republic of
Essential Requirements: 3~6 years of related experience (Server or Storage Technical Support) Attention to detail and documentation discipline Customer-focused mindset and clear communication Ability to follow SOPs and seek guidance Basic proficiency with document tools
Desirable Requirements: Bachelor’s degree preferred Dell product experience preferred Strong hardware or Software troubleshooting skills preferred Excellent customer communication and interpersonal skills preferred
What you’ll achieve: As an Engineer, you will support drafting and formatting of support content and maintain records for approvals. Join us to do the best work of your career and make a profound social impact as an Engineer on our Technical Support team. You will:
- Draft simple guides and format content.
- Maintain approvals and version control records.
- Prepare basic status updates.
- Collect inputs from SMEs and organize sources.
About Us: Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Location
152 Teheran-ro, Gangnam-gu, Seoul, 6236, KR
Notes:
- This role may require 3 shifts (24/7) including weekends/holidays/night shifts.
- The company promotes equal opportunity for all employees.