Technical Support Engineer - Dell Server, Storage

Technical Support Engineer - Dell Server, Storage

Seoul, Korea, Republic of

The following describes the role and responsibilities for the Dell Technologies Technical Support Engineer role based in Seoul for Dell Server and Storage.

What you’ll do

• Draft simple guides and format content.
• Maintain approvals and version control records.
• Prepare basic status updates.
• Collect inputs from SMEs and organize sources.

What you’ll achieve:

• As an Engineer, you will support drafting and formatting of support content and maintain records for approvals.

• Join us to do the best work of your career and make a profound social impact as an Engineer on our Technical Support team.

You will:

• Draft simple guides and format content.
• Maintain approvals and version control records.
• Prepare basic status updates.
• Collect inputs from SMEs and organize sources.

Take the first step towards your dream career:

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• 3~6 years of related experience (Server or Storage Technical Support)
• Attention to detail and documentation discipline.
• Customer-focused mindset and clear communication.
• Ability to follow SOPs and seek guidance.
• Basic proficiency with document tools.

Desirable Requirements:

• Bachelor’s degree preferred

• Dell product experience preferred

• Strong hardware or Software troubleshooting skills preferred

• Excellent customer communication and interpersonal skills preferred

• 안내사항

• 법령에 의해, 보훈/장애인/국가유공자 등 취업 보호 대상자 채용 우대합니다.

• 지원서 허위사실이 있는 경우, 합격이 취소될 수 있습니다.

• 본 채용은 적합한 후보자가 있을 경우, 채용 마감일보다 빨리 마감될 수 있습니다.

Application Details:

• Posting Date: 09/20/2026, 10:01 PM
• Apply Before: 10/04/2026, 11:00 AM
• Job Schedule: Full time
• Locations: 152 Teheran-ro, Gangnam-gu, Seoul, 6236, KR

About Us:

• Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

• Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

• Visit our Culture Code page to learn more about how we work and lead.