About this role
Technical Specialist Associate
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 4 years
- Location Nairobi
- Job Field Engineering / Technical
Position Overview
- H.B. Fuller seeks an Associate Technical Specialist to support customer applications, technical service activities, and market development initiatives across East Africa. This is a development-focused role designed to build expertise in adhesive products, application equipment, substrates, and manufacturing processes. The position works closely with Sales, Marketing, R&D, and customers to deliver technical support, product training, and innovative solutions while developing into a market-facing technical expert.
Primary Responsibilities
- Support customer application trials, product demonstrations, and troubleshooting activities
- Assist customers with product selection, application methods, and equipment-related questions
- Build technical knowledge of adhesives, substrates, manufacturing processes, and application equipment
- Analyze performance data and prepare technical reports and presentations
- Conduct customer training sessions on products, applications, and equipment usage
- Collaborate with sales teams to support key accounts and business opportunities
- Participate in market research, industry events, and identification of emerging trends
- Support new product launches and provide feedback to Marketing and R&D teams
Minimum Requirements
- High school diploma with 4+ years of relevant technical experience, or Associate/Technical degree, or Bachelor’s degree in Chemistry, Chemical Engineering, or a related field
- Basic understanding of manufacturing processes, equipment, or industrial applications
- Strong communication, analytical, and problem-solving skills
- Ability to learn technical concepts and work effectively in a team environment
- Authorization to work in Kenya and willingness to travel as required
Preferred Requirements
- Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related discipline
- At least 1 year of experience or training in adhesives, application equipment, machinery, or substrates
- Technical certification related to applications, machinery, or adhesives
- Experience supporting customer-facing technical projects or product demonstrations
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