About this role
About the Role As a Technical Services Specialist within Getinge Digital Health Solutions (DHS), you will play a key role in implementing and supporting our digital healthcare solutions across Sweden, with a primary focus on T-DOC. You will join a collaborative Nordic team of technical specialists, delivering solutions that improve efficiency, regulatory compliance, and patient safety for hospitals. What You'll Do
- Installing, configuring, and implementing Getinge Digital Health Solutions at customer sites
- Providing technical support remotely and on-site
- Troubleshooting software, hardware, and system integration issues
- Delivering user training and technical workshops for healthcare professionals
- Working closely with project managers and sales teams to ensure successful project deliveries
- Supporting customers in optimizing their use of our solutions throughout the system lifecycle
- Travel to customer sites in Sweden (approx. 15–25%), while based in the Copenhagen office in Denmark What We're Looking For
- Experience in technical support, application support, system implementation, or a similar customer-facing technical role
- Strong IT knowledge including Windows Server, Microsoft SQL Server, and networking
- Experience working directly with customers in a technical environment
- Structured, independent, and solution-oriented approach
- Excellent communication skills in Swedish and English (written and spoken) Nice to Have
- Experience within healthcare, MedTech, or healthcare IT
- Experience delivering customer training or onboarding
- Knowledge of Linux operating systems
- Experience with system integrations and interfaces Compensation & Benefits
- Competitive compensation and benefits package
- Wellness benefits, generous family benefits, and social activities
- Structured development plan and ongoing learning opportunities
- Emphasis on teamwork, knowledge sharing, and building long-term customer value