About this role
Job title: Technical & Services - Director / Head of Technical / Production
About the Role We are looking for a Technical & Services - Director / Head of Technical / Production based in South Africa to lead CFAO Mobility's technical and workshop operations, ensuring productive hours are optimized, safety procedures are followed, and high-quality servicing and repairs are delivered.
What You'll Do
- Ensure sufficient productive hours are sold compared to productive hours available.
- Ensure the preparation, servicing and repairs of all vehicles within the workshop are done according to standard.
- Comply with and implement the correct safety procedures when executing a specific task or job.
- Utilise all required PPE equipment provided, including gloves, eye protection and safety shoes.
- Provide a diagnostic service for workshop vehicles (e.g. steering, brakes, transmission, drive train, fuel systems, electronic components etc.).
- Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings.
- Service all required electronic equipment.
- Ensure all work on job cards are completed to specification and recorded accurately.
- Discuss and explain service details with customers as and when required.
- Achieve a continuous high performance work ethic of detail and deadline orientation.
- Ensure service comebacks are eliminated based on negligent work performed.
- Provide technical and/or non-technical assistance to the workshop staff.
- Coach and train Dealer Repair Shop Assistants/ Apprentices.
- Attend general departmental meetings.
- Maintain good housekeeping.
- Ad hoc admin/ other responsibilities as and when required.
What We're Looking For
- Grade 12 qualification / equivalent.
- An accredited motor vehicle technical qualification at a recognised institution (MERSETA/ similar).
- Completion of a full technological course of further education.
- A fully completed motor trade apprenticeship (MERSETA).
- A valid South African driver's license and own reliable transport.
- Verbal and written communication skills in English.