About this role
Job title: Technical Service Specialist, Sealing&Bonding
About the Role
Join Sika's Technical Service team as a Technical Service Specialist in Sealing&Bonding and play a key role in winning significant projects in Kazakhstan while expanding market presence and developing strong customer relationships. Be the driving force between Sika Solutions and clients.
What You'll Do
- Provide expert technical support to customers, contractors, and applicators directly at construction sites and points of sales.
- Manage and resolve complex technical challenges in the field.
- Promote best solutions for specific customer requirements.
- Investigate customer problems, complaints and product performance issues promptly and efficiently.
- Support the sales team by conducting product sampling, demonstrations, and trials at customer sites.
- Provide the technical knowledge needed to follow up on projects and specifications.
- Organize and conduct professional product presentations, seminars, and hands-on training sessions for customers, applicators, and internal teams.
- Stay updated on local market trends, construction standards, and competitor activities.
What We're Looking For
- Education: Bachelor's degree or higher in Civil Engineering, Chemistry, Material Science, Chemical Engineering, or related field.
- Experience: Minimum of 3-5 years of hands-on experience in the construction chemicals industry, with a deep focus on sealants, bonders, construction foams and related products.
- Problem-Solving: Solution-oriented approach.
- Collaboration: Builds and maintains internal and external networks.
- Organization: Ability to work independently with minimal supervision, manage multiple tasks, and maintain a positive, improvement-focused attitude.
- Language Skills: Kazakh and Russian are mandatory, English is preferred.
- Technical Skills: Profound knowledge of sealants, bonders and foams application.
Nice to Have
- English language proficiency is preferred.
Compensation & Benefits
- Work schedule: 5/2 (08:00–17:00 / 09:00–18:00) with agreement with manager.
- Annual performance bonus.
- Mobile phone and reimbursement of mobile communication expenses.
- Meal compensation.
- Medical insurance for the employee and for family members.
- Accident insurance 24/7.
- 100% sick leave compensation.
- Paid annual leave 28 calendar days.
- English language courses.
- Financial assistance for various life events (childbirth, family circumstances, etc.).
- We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.