Technical Sales Engineer/Specialist

Job title: Technical Sales Engineer/Specialist

About the Role The Technical Sales Engineer/Specialist is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre- and post-sales technical support for the development and implementation of complex products, applications, and solutions. This role will be reporting to the Engineered Solution Supervisor of our Water Infrastructure – Transport division. In this role, the incumbent will work closely with sales, customer support, and project management teams to support customers. We offer a full benefits package to include Flexible Time Off for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.

What You'll Do

• Pre-Sales: Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers, while being assisted by Engineering in assessing potential application of company products to meet customer needs; may prepare detailed product specifications for development and implementation of customer products/applications/solutions.
• Assist Engineering Team with technical and product expertise, researching and gathering data to understand how to meet customer consultancy needs or solve customer problems.
• Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents.
• Provide essential support to the sales team in quotation creation process for engineered projects.
• Contribute as a technical consultant in efforts to prepare and review project bid packages.
• Provide product and application expertise, design support, technical drawing support, etc.; advise sales team on technical requests and implications related to the project.
• Aid Application Engineers and Sales in providing a detailed review of all technical documentation for a project including specifications, plans, drawings, ensuring the proposal is technically viable and feasible.
• Post-Sales: Work with Engineering to prepare and review technical submittals on time and follow up with customers for approval; review specifications and ensure submitted drawings are compliant; address questions from customers on submitted drawings.
• Collaborate with third-party vendors to ensure customer requirements are fully met; understand the post-sale scope and assist project managers with technical solutions.
• Support application training for customer service and operations; participate in volunteer activities.

What We're Looking For

• Bachelor’s degree in engineering or equivalent experience; 2-4+ years of relevant experience; Engineer-in-Training preferred.
• Ability to use consistent business processes to achieve results; responsive to changing business needs; dedication to superior customer service.
• Strong verbal and written communication skills; ability to convey complex technical information to technical and non-technical audiences.
• Strong problem-solving, negotiation, and interpersonal skills; effective teamwork and organizational abilities; ability to multi-task in a fast-paced environment.
• Proficiency in Microsoft Office and related computer applications.

Nice to Have

• Engineer-in-Training status or equivalent.

Compensation & Benefits

• Full benefits package including Flexible Time Off for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.