Technical Sales Engineer/Application Engineer, Verdant

Job title: Technical Sales Engineer/Application Engineer, Verdant

About the Role We are seeking a Technical Sales Engineer to support the deployment, optimization, and ongoing success of our smart thermostat and energy management solutions across Europe. This customer-facing role sits at the intersection of technology, project delivery, and customer success, ensuring seamless implementation across hospitality, student housing, and multi-dwelling unit environments.

What You'll Do

• Act as the technical lead for on-site installations, ensuring smooth, efficient, and timely deployments.
• Support Tier 1 installations and travel across Europe as required to assist customers and installation partners.
• Troubleshoot installation, connectivity, and integration challenges, driving resolution with internal and external stakeholders.
• Collaborate with installers, project managers, property engineering teams, and IT departments to ensure successful deployment.
• Ensure all technical requirements, specifications, materials, and documentation are in place before installations begin.
• Develop and maintain wiring diagrams, installation guidelines, and deployment documentation.
• Support cloud connectivity, network integration, and system commissioning activities.
• Assist with integrations between smart building solutions and Building Management Systems or Property Management Systems.
• Monitor deployed systems to ensure optimal HVAC control, automation, and energy-saving performance.
• Provide Tier 1 technical support to customers across Europe and act as a trusted advisor post-installation.
• Track system performance, analyze operational data, and support customers in achieving energy-saving targets.
• Build strong relationships with property engineering and operations teams to drive customer satisfaction and adoption.
• Identify opportunities for optimization, expansion, and future deployments within existing customer sites.
• Deliver technical training and certification programs for installation partners.
• Develop best practices, training materials, and deployment standards to ensure installation quality and consistency.
• Support the growth and engagement of the installer network through training sessions, feedback, and continuous improvement initiatives.

What We're Looking For

• Experience in Application Engineering, Field Engineering, Technical Sales Engineering, Technical Support, or Technical Deployment roles.
• Strong understanding of HVAC systems, building controls, IoT devices, or smart building technologies.
• Experience supporting customer-facing technical projects, installations, or commissioning activities.
• Familiarity with Building Management Systems, Property Management Systems, or cloud-connected technologies.
• Ability to troubleshoot hardware, software, networking, and system integration issues.
• Strong communication and relationship-building skills with both technical and non-technical stakeholders.
• Excellent written and verbal communication skills in English.
• Willingness and ability to travel extensively across Europe.
• Strong problem-solving mindset with the ability to work independently and manage multiple priorities.

Nice to Have

• Experience working within hospitality, student accommodation, residential, or multi-dwelling unit environments.
• Knowledge of energy management systems, sustainability initiatives, or energy-efficiency technologies.
• Experience supporting HVAC optimization and smart building automation solutions.
• Background in installer training, technical enablement, or certification program development.
• Additional European language skills are highly desirable.
• Experience working with cloud-based SaaS platforms, remote monitoring systems, or connected building technologies.