About this role
Job title: Technical Sales Engineer - Food Retail
About the Role The Technical Sales Engineer (TSE) is a key member of Copeland Cold Chain Technical Sales team focused on their assigned End User customers. They will understand customer pains and determine the best Copeland controls for the end user’s applications. The TSE will need to learn the portfolio of Copeland Cold Chain controls and services portfolio as well as how to apply these controls to the End User’s building and energy management systems. The TSE will work closely with a Strategic Account Executive to ensure End Users customers successfully specify, apply, implement and expand Copeland controls and services from a technical sales perspective.
They will serve as a trusted customer partner and technical expert with a customer focused perspective.
What You'll Do
- Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
- Serve as End User application expert
- Understand controls and services market trends and competitive capabilities
- Collaborate with the sales team on customer facing engagements and serve as technical sales and end user application expert
- Pull in Solution Architecture, Application Engineering, Systems Engineering and/or NPD Engineering where needed
- Create high level, technical requirements for new End User opportunities, including but not limited to hardware bill of material, integrations to third party devices, control panels, programming of BMS and distributed controllers, and field services
- Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services
- Communicate End User customer and Copeland requirements with EORs (HVAC & Refrigeration) during the initial design and project phases
- Customer focused approach with emphasis on land, implement and expand phases of the sales cycle
What We're Looking For
- BS degree in Engineering, or related technical discipline - or - equivalent industry experience
- Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
- Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers)
- Hands-on experience with Food Retail/Foodservice Building Management Software
- Demonstrated success in technical role in the food retail or foodservice industry - or - similar industry
- Effective analytical, coordination and verbal communication skills
- Ability to travel 40-50%
- Authorization to work in the United States now and the future is required. Temporary visas such as F1 (OPT/STEM), H1, L, B, J, or TN will not be considered
Nice to Have
- Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members
- Proven experience in consultative solutions selling
Compensation & Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical in