About this role
Job title: Technical Sales Engineer
About the Role The Technical Sales Engineer (TSE) is a key member of Copeland's Cold Chain Technical Sales team focused on OEM customers. They will understand customer pains and determine the best Copeland controls for end-user applications, learn the portfolio, and work with Account Executives to specify, apply, implement and expand Copeland controls and services from a technical sales perspective. The TSE will collaborate closely with cross-functional teams and act as a trusted technical expert to drive successful deployments.
What You'll Do
- Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project).
- Act as OEM application expert and collaborate with cross-functional teams to deploy controls and services.
- Understand controls and services market trends and competitive capabilities.
- Collaborate with the sales team on customer engagements and pull in Solution Architecture, Product Management, Systems Engineering as needed.
- Create high-level technical requirements for new OEM opportunities, including hardware BOM, integrations to third party devices, control panels, base programming files, distributed controllers, and field services.
- Work with Copeland execution teams to ensure successful deployment of controls, integrations and services.
- Maintain a customer-focused approach across land, implement and expand phases of the sales cycle.
What We're Looking For
- BS degree in Engineering, or related technical discipline -or- equivalent industry experience.
- Two years of food retail or foodservice product development / engineering / field service / technical support or related experience.
- Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls.
- Hands-on experience with Food Retail/Foodservice Building Management Software.
- Demonstrated success in technical role in the food retail or foodservice industry -or- similar industry.
- Effective analytical, coordination and verbal communication skills.
- Ability to travel 40-50%.
Nice to Have
- Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members.
- Proven experience in consultative solutions selling.
Compensation & Benefits
- Not disclosed in the posting; location-based hybrid work arrangements are available.