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Technical Sales Engineer

ANDRITZ
Kentville, Nova Scotia, Canada
On-site

About this role

About the Role The Technical Sales Engineer will support ANDRITZ Fabrics & Rolls in Ontario and Eastern Canada, serving as a trusted technical advisor to paper mills. They will combine hands-on paper machine expertise with consultative sales to identify optimization opportunities, deliver value-driven solutions, and grow long-term customer relationships. What You'll Do

  • Build and maintain strong relationships with paper mill customers across Ontario and Eastern Canada
  • Identify opportunities for paper machine clothing, roll covers, bowed rolls, and related services
  • Conduct paper machine audits, service calls, and optimization studies
  • Support customers during shutdown inspections, troubleshooting, and performance improvement initiatives
  • Perform paper machine optimization and press section studies, including Rezolve™ press optimization
  • Analyze machine performance using proprietary modeling and diagnostic tools
  • Troubleshoot operating challenges and recommend practical, value-driven solutions
  • Proactively identify issues to reduce warranty exposure and improve long-term machine performance
  • Prepare clear, professional on-site reports, recommendations, and follow-ups
  • Maintain detailed customer and machine records, including PMC, rolls, installations, and product life data
  • Communicate field activity, opportunities, and competitive insights to the Sales Manager
  • Provide monthly summaries and forecasts highlighting opportunities, mill conditions, and territory priorities What We're Looking For
  • Degree in Engineering, Business, or equivalent experience
  • Hands-on experience in paper mills (production, maintenance, reliability, process, or technical sales)
  • Strong knowledge of paper machine clothing, press sections, rolls, or machine optimization
  • Proven ability to build relationships and communicate effectively at all mill levels
  • Entrepreneurial, self-driven, and comfortable working independently in the field
  • Strong computer skills (Word, Excel, databases / CRM)
  • Ability to travel within the assigned Ontario / Eastern Canada territory Nice to Have
  • Preferred Experience with paper machine clothing, rolls, or press optimization
  • Background in technical sales, applications engineering, or field service
  • Familiarity with paper machine audits and shutdown support Compensation & Benefits
  • Competitive compensation and expense support
  • Long-term customer relationships and stable territory
  • Strong technical, sales, and service team collaboration

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