Technical Project Manager, R&D

Job title: Technical Project Manager, R&D

About the Role

We are seeking a Technical Project Manager to join Tyler Technologies' Research & Development team. You will coordinate release and change management activities across the R&D organization to support reliable software delivery and operational excellence. Reporting to the Manager of Strategy & Operations for R&D, you will partner with engineering, DevOps, and cloud operations leaders to manage, implement, and facilitate projects and processes that align teams and optimize delivery. This execution-focused role is well-suited for an intermediate PM who thrives in technical environments, coordinates cross-functional teams, and fosters organizational alignment. The ideal candidate will have strong organizational and communication skills, experience in software development, and familiarity with cloud-based software delivery.

What You'll Do

• Release Planning and Coordination: Create and oversee a comprehensive divisional release calendar and schedule that conforms to corporate standards for all products and services, facilitating feature activations and necessary maintenance activities. Effectively plan, coordinate, and communicate each phase of the release process to ensure stakeholder alignment throughout.

• Cross-Functional Collaboration: Act as the primary liaison between technology teams (development, QA, DevOps) and operations teams (documentation, support, professional services, sales). Facilitate meetings and discussions to ensure all teams are prepared for key cross-functional initiatives.

• Documentation and Client Communication: Work closely with the product and documentation teams to ensure all client-facing materials are prepared, accurate, and available in time for each release cycle.

• Risk and Issue Management: Identify, assess, and mitigate risks related to the release process. Proactively address issues and bottlenecks to ensure releases are delivered on time and of high quality.

• Process Improvement: Continuously evaluate and improve the release management process. Implement best practices and tools to increase efficiency, reduce errors, and accelerate the delivery of value to our clients.

• Change Management Coordination: Coordinate and facilitate change management processes across development, DevOps, and cloud operations teams to ensure production changes are properly documented, reviewed, approved, and communicated. Partner with technical leadership to implement scalable workflows, manage change governance activities, and support operational risk reduction through consistent change management practices.

• What We're Looking For

• Education: Bachelor's degree in computer science, Business Administration, Information Technology, or a related field.

• Experience: A minimum of 5 years of experience in release management or a similar role, preferably within a SaaS organization.

• Technical

Skills

• Strong understanding of software development lifecycles (SDLC) and Agile methodologies. Experience with release management tools such as Jira, Harness, or similar platforms. Familiarity with cloud environments (AWS, Azure) and CI/CD practices.

• Communication & Interpersonal: Exceptional written and verbal communication. Ability to clearly articulate complex information to both technical and non-technical audiences.

• Leadership & Organization: Proven ability to lead cross-functional teams, manage multiple priorities, and drive projects to completion.

• Problem-Solving: Strong analytical and problem-solving skills with a proactive and detail-oriented approach.

• Nice to Have

• Compensation & Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth and development.

• A collaborative and supportive work environment.