Technical Program Manager

Key Responsibilities

• Partner with product and engineering teams to support development and execution of the portfolio roadmap.

• Plan, coordinate, and support day-to-day execution of assigned programs and initiatives.

• Lead and facilitate large program planning activities to align objectives, timelines, and deliverables across initiatives.

• Track, monitor, and report program progress, risks, dependencies, and outcomes across multiple stakeholders.

• Ensure program execution aligns with enterprise and sector program management standards.

• Work with product teams and stakeholders to define requirements, manage schedules, identify risks, and communicate status and recommendations.

• Facilitate regular reviews with leadership to assess program progress and validate outcomes.

• Support engineering rigor by ensuring delivery aligns with agreed acceptance criteria and definitions of done.

• Identify and resolve impediments, escalating as appropriate through established governance channels.

• Apply facilitation and dependency management techniques to drive cross-program and cross-team coordination.

• Maintain visibility into interdependencies and manage escalations to support delivery of business value.

• Identify opportunities for continuous improvement and support change initiatives across programs.

• Required Skills & Experience

• Proven experience in enterprise program management, PMO leadership, process management, or large-scale software delivery, with accountability for complex cross-functional initiatives from planning through execution.

• Demonstrated ability to run complex, high-visibility programs involving multiple workstreams, competing priorities, critical dependencies, and senior leadership oversight.

• Strong PMO discipline, including governance, portfolio alignment, milestone planning, RAID management, dependency tracking, executive reporting, decision documentation, and action-item follow-through.

• Experience managing difficult partners, challenging stakeholders, and competing agendas while maintaining professionalism, driving alignment, and keeping teams focused on delivery outcomes.

• Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.

• Experience delivering complex technical programs within cloud, cybersecurity, infrastructure, risk, or software engineering environments.

• Strong understanding of agile delivery practices, including Scrum, Kanban, and Scaled Agile frameworks, with the ability to apply agile, hybrid, or governance-led approaches based on program needs.

• Ability to drive clarity from ambiguity by defining scope, success criteria, operating models, roles and responsibilities, escalation paths, and measurable outcomes.

• Excellent written and verbal communication skills, with the ability to synthesize complex technical, delivery, and risk information into clear executive-ready updates, recommendations, and decision points.

• Strong facilitation and negotiation skills, including the ability to lead working sessions, resolve blockers, manage conflict constructively, and gain commitment from diverse stakeholder groups.

• Ability to manage risk, dependencies, delivery timelines, resource constraints, and escalation paths across multiple initiatives while maintaining transparency and accountability.

• One or more relevant certifications preferred:

• PMP

• PgMP

• Certified Scrum Master (CSM)

• Product Owner

• Agile Coach

• SAFe

• Technical Domain Knowledge (Hands-On Coding Not Required) The role requires sufficient technical depth to facilitate architecture and system discussions, reviews, and go-live activities, including experience in one or more of the following:

• Major public cloud platforms (AWS, Azure, GCP)

• Vulnerability management and remediation

• Application security

• Automation and CI/CD tools and practices

• Public cloud security practices and services

• Deliverables / Expected Outcomes

• Coordinated delivery of programs aligned to portfolio objectives and adoption tracking.

• Clear program plans, status reporting, and risk/dependency management.

• Effective cross-team coordination and stakeholder communication.

• Support for timely delivery of engineering outcomes aligned to agreed standards.

• Identification and implementation of process and delivery improvements.

• Rate range - $55-$60