Technical Program Manager

Technical Program Manager

United States, Multiple Locations

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Job description

Company and benefits

Job number

200063855

Date posted

Oct 28, 2026

Work site

0 days / week in-office – remote

Travel

Less than 25%

Profession

Program Management

Discipline

Technical Program Management

Role type

Individual Contributor

Employment type

Full-Time

Overview

Mission

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their top efforts each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

As a Technical Program Manager within the US Commercial Industries Office of the CTO, this role helps advance our mission to turn our customers’ most complex business challenges into meaningful, scalable AI solutions. Working across customers, industry teams, product groups, engineering, and other Microsoft organizations, the TPM connects business outcomes with technical execution and helps move strategic AI opportunities from vision through production and continuous improvement.

This individual will identify complex opportunities and gaps within multiple products or functional areas across divisional boundaries. Establishes patterns of root problems and determines customer impacts to influence prioritization. Defines program goals and prioritizes deliverables based on insights aligning them with strategy. Drives risk management, providing recommendations for data-driven decisions. Creates relationships for orchestration and completion of complex programs ensuring alignment. Partners with teams to contribute and deliver product or functional area roadmaps. Manages projects and tracks schedules across boundaries. Drives execution aligning key performance indicators (KPIs). Recommend and provides expertise on continuous improvements and areas of opportunity for growth.

Responsibilities

Key Responsibilities

• Drive execution of large, cross-organizational programs from concept through delivery, ensuring alignment, accountability, and measurable outcomes.
• Establish and optimize processes, governance models, and operational rhythms to improve efficiency and reduce organizational friction.
• Partner across engineering, product, security, design, and field teams to deliver integrated customer and business solutions.
• Identify and drive strategic opportunities across products, platforms, and business functions to accelerate innovation and business impact.
• Partner with customers, executives, engineering, and business leaders to understand needs, uncover gaps, and shape long-term strategy.
• Leverage data, telemetry, automation, and AI-driven insights to identify trends, validate hypotheses, and inform decision making.
• Assist in define program vision while defining priorities, success metrics, and roadmaps for complex cross-functional initiatives.
• Lead business case development, risk management, and tradeoff discussions to drive executive alignment and investment decisions.
• Design and influence scalable solutions, operating models, and technical architectures in partnership with engineering and solution teams.
• Use AI and a