About this role
Anthropic is building reliable, interpretable, and steerable AI systems to be safe and beneficial for users and society. Our GTM Systems team builds and operates the platform that Anthropic's sales and partner teams rely on, with Salesforce as the core, plus lead routing, marketplace and integration tooling, and AI-enabled tooling that connect to it. The team is organized into experience pods, each owning a stage of the seller and partner journey. We are seeking a Technical Program Manager to own program delivery for the GTM systems portfolio, drive roadmap execution, and manage dependencies across the seller and partner journey from lead capture and routing through the core selling motion to marketplace and co-sell tooling.
Responsibilities
- Own delivery for your program area’s roadmap, including intake, prioritization, sequencing, status updates, and operating cadence
- Manage your program’s dependencies on the shared GTM platform
- Partner with Business Systems Analysts on requirements and design, and with developers on technical tradeoffs, build-vs-buy decisions, and vendor evaluations
- Help build the operating model for a growing team by establishing intake, planning, and sequencing practices that scale with the portfolio
- Provide GTM Systems and Sales leadership with clear visibility into commitments, risks, and progress
- Help bring Claude into the GTM workflow where it can accelerate sellers and partner managers
Requirements
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6+ years of technical program management or business systems delivery experience, with a track record of end-to-end roadmap ownership
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Experience in or near a Salesforce-centric GTM or RevOps systems organization and understanding of how lead, opportunity, partner, and quote objects connect
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Proven ability to deliver where multiple teams ship into one core system on a shared release process
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Experience partnering with audit, controls, or compliance functions on revenue-impacting systems work
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Ability to build trust with business systems analysts, developers, sales operations, and finance, and to translate between them
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Comfortable driving outcomes across teams that do not report to you
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Genuine curiosity about how AI changes GTM operations and a willingness to experiment
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Strong candidates may also have
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Experience with one or more of: lead routing and scoring platforms, marketplace and co-sell tooling, CPQ, partner relationship management
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Background in RevOps, sales systems product management, or business systems analysis
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Experience standing up release management or CI/CD for a Salesforce org
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Familiarity with SOX ITGC or revenue controls