About this role
The Role You'll Play
The Technical Program Management team is the connective tissue that turns Playlist's cyber security and IT strategy into coordinated, predictable delivery, driving the cross-functional programs that reduce risk and move the organization forward. The ideal TPM team members are experienced program leaders with strong technical acumen and a working fluency in cyber security principles, risk and vulnerability management, who are passionate about bringing structure to ambiguity, aligning stakeholders across Engineering, Security, and the business, and executing complex, high-impact initiatives that deliver measurable, business-aligned outcomes across our vertical SaaS ecosystem
- Lead and grow a team of Security and IT technical program managers, owning hiring, coaching, performance management, and career development
- Own the Cyber Security and IT program management portfolio, setting how programs are scoped, prioritized, sequenced, and delivered across the org
- Set the operating rhythm for the team across intake, prioritization, resourcing, and reporting, balancing competing programs against multi-quarter outcomes and risk reduction targets
- Partner with Security and IT leadership to translate strategy into a prioritized program roadmap and a resourcing model that holds up under trade-offs
- Represent portfolio status, risks, and trade-offs to executive stakeholders, and make the calls needed to keep delivery predictable
- Build, standardize, and continuously improve the team’s playbooks, templates, and measurement systems so delivery quality does not depend on any one person
- Surface and resolve enterprise-wide delivery risks, dependencies, and blockers across Security, IT, and Engineering
- Maintain deep, evolving security domain fluency and apply it to guide the team, challenge trade-offs, and operate as a trusted technical liaison across Engineering, Security, and business stakeholders
- Navigate ambiguity with a bias for action, stay creative and resourceful in problem solving, and ask questions early and often when working in new or unfamiliar systems or topics
The
Experience
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You’ll Bring
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6-8+ years in program management, client services, management consulting, or a similar role at a technology company, including 2+ years directly managing people. Prior experience running Cyber Security or IT programs required
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Track record of building, leading, and developing high-performing program or delivery teams
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Deep ex