Technical Product Owner, ServiceNow
About this role
Job Summary
We are seeking an experienced Technical Product Owner (TPO), ServiceNow to lead the strategy, roadmap, and delivery of high-value solutions for our ServiceNow products: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Retail Service Management (RSM) and custom business applications. Reporting to the ServiceNow Platform Lead, this role is central to shaping and executing the product vision.
The TPO partners with stakeholders to define requirements and manage the product roadmap and backlog. The role manages an Associate Product Owner and also provides indirect leadership to technical teams, serving as the point of contact for prioritizing work from the backlog. The TPO drives agile delivery, clarifies business and technical needs, removes obstacles, and ensures continuous improvement to maximize value.
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