Technical Operations Lead

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

We're looking for a Technical Operations Lead to own the operational stability, release readiness and technical governance of our Assure platform and associated insurance technology services. You'll be the connective tissue between delivery, engineering, testing, infrastructure, security and service operations — making sure changes land safely, production risks are actively managed, and regulatory requirements are baked into everything we do.

What you'll bring

• Strong background in software delivery lifecycle, production acceptance and release governance
• Hands-on experience with release, change, incident and problem management
• Familiarity with DevSecOps, CI/CD, cloud and enterprise application operations
• Excellent cross-functional leadership and stakeholder management
• Sound judgement in high-risk operational and release decisions
• Ability to translate technical issues into clear business impact
• Experience with Jira or equivalent delivery tooling

Qualifications

• Relevant degree or equivalent experience in technology, engineering, service management or delivery

• Significant experience leading complex application delivery or technology operations

• ITIL, DevOps, cloud, security or project management certification (preferred)

• Experience in enterprise insurance, regulated environments or mission-critical platforms (highly regarded)

• Our culture and benefits

• DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. WeAreDXC

• As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.