About this role
Job title: Technical Learning Portfolio Owner
About the Role The Technical Learning Portfolio Owner holds global ownership of the Technical Learning Portfolio for dealers, ensuring technical competence development drives dealer performance and aligns with product strategy. In a global matrix organisation, you translate business and product strategies into structured, scalable technical learning solutions and govern the portfolio lifecycle from planning to delivery and performance follow-up.
What You'll Do
- Own and maintain the global Technical Learning Portfolio roadmap
- Prioritise initiatives based on business value, risk and strategic importance
- Secure portfolio governance, lifecycle management and resource alignment
- Approve technical learning solutions before deployment
- Act as Project Lead for the technical production team
- Drive planning, execution and quality assurance of technical learning deliverables
- Manage dependencies towards product launches and regional readiness
- Monitor delivery performance and mitigate risks
- Drive and develop Global Technical Masters
- Define competence progression and certification structures
- Deliver and continuously improve Technical Train-the-Trainer programs
- Ensure global standards while enabling regional implementation
- Align with Product organisations and technical experts
- Collaborate with Learning Content Developer on learning structure and framework
- Engage regional CD stakeholders to ensure relevance and scalability
- Act as escalation point within assigned technical scope
- Define and monitor relevant KPIs
- Use data and dealer feedback to drive improvements
- Anticipate future skills needs linked to electrification, connectivity and digitalisation
What We're Looking For
- Strategic Capability: Strong business understanding of service and dealer operations; ability to translate strategy into actionable portfolio priorities; systems perspective across product, service and learning
- Portfolio & Project Management: Proven portfolio governance capability; structured program and project leadership; risk and dependency management; data-driven follow-up and performance focus
- Technical & Learning Expertise: Solid technical domain credibility; understanding of technical competence development and certification; experience with blended and digital learning environments; advanced facilitation capability
- Stakeholder & Influence: Strong matrix leadership capability; ability to influence without formal authority; clear and structured communication; cross-cultural collaboration skills
- Personal Leadership: High ownership and accountability; structured, decisive and solution-oriented; adaptable in complex environments; continuous improvement mindset