About this role
Position: Technical Engagement Manager
Tek Leaders Inc. is seeking a technically adept and client-focused Technical Engagement Manager to lead the successful delivery of AI-powered solutions to enterprise clients. This role bridges project management, customer success, and technical solutioning—ensuring clients extract measurable business value from our AI offerings.
Responsibilities
- Translate banking domain expertise into business requirements and solution designs.
- Serve as the primary point of contact for enterprise clients during implementation and post-sales engagement.
- Convert client needs into actionable technical requirements aligned with product capabilities and roadmap.
- Lead project delivery through effective planning, coordination, and stakeholder alignment.
- Collaborate with AI/ML engineers and product teams to tailor and deploy AI solutions.
- Manage client communications, risks, and delivery expectations throughout the engagement lifecycle.
- Act as a trusted advisor to help clients adopt, scale, and optimize AI-driven solutions.
- Provide feedback to product and engineering teams based on real-world solution performance.
Qualifications
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10–12 years of experience in technical project management, client delivery, or solution engineering—preferably within SaaS, AI, or enterprise platforms.
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Solid understanding of AI/ML technologies, cloud infrastructure (AWS, Azure, GCP), APIs, and data engineering concepts.
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Proven track record of managing complex enterprise client engagements involving cross-functional stakeholders.
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Excellent communication, interpersonal, and problem-solving abilities.
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Experience operating within Agile or Scrum teams to deliver iterative and scalable solutions.
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Tek Leaders Inc. is an equal opportunity employer.
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Job Category: Software Development
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Job Type: Full Time Part Time Contract