About this role
Technical Coordinator
Position Summary:
- We are seeking a highly organised and technically proficient Technical Coordinator to coordinate non-routine maintenance activities and provide technical support
Qualification and Requirements:
- HND, B.Sc. or B.Tech. in Engineering, preferably Mechanical, Electrical/Electronics, or a related technical field.
- Relevant professional certification in Engineering, Project Management or a related field is an advantage.
- Minimum of 5 years' relevant experience in telecommunications, technical operations or maintenance.
- Good knowledge of telecom infrastructure and maintenance operations.
- Strong coordination and follow-up skills.
- Ability to work effectively with technical and field teams.
- Proficiency in Microsoft Office applications.
Key Responsibilities
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Manage and coordinate non-routine maintenance (NRM) activities within the assigned operations.
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Interface with customers on non-routine maintenance activities and related technical matters.
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Follow up on NRM requests to ensure timely execution and resolution.
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Escalate technical, operational and customer-related issues requiring management attention.
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Maintain proper records and documentation of NRM activities, interventions and customer engagements.
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