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Technical Consultant - Insurance Consulting Technology

WTW
Singapore
On-site

About this role

About the Role Join our global Technology Consulting team as a Technical Consultant focused on APAC insurance technology. You will lead client-facing pre-sales, implementation and integration of advanced software, shaping product direction and collaborating with R&D and delivery teams. What You'll Do

  • Execute client projects under the supervision of a Senior Technical Consultant
  • Provide after-sales technical support to Asia-Pacific clients
  • Conduct on-site and remote installations, configuration and support of enterprise software
  • Recommend appropriate custom solutions where required
  • Provide pre-sales support to consultants and the sales teams, including managing RFP/RFI responses
  • Become a knowledgeable expert on our products and associated technologies
  • Develop relationships with support and development teams
  • Travel to other countries in the region as needed What We're Looking For
  • More than 5 years' experience in a hands-on technical role with direct client engagement and stakeholder interaction
  • Strong communication and presentation skills
  • Ability to understand, explain and implement complex IT solutions
  • Ability to adapt where limited information about a client or their technology stack is known
  • Experience in managing client relationships
  • Experience working in an international environment (global teamwork)
  • Educated to degree level or significant industry experience
  • Fluent in English and business-capable in Mandarin (spoken/written preferred)
  • Ability to work in Singapore and travel to other countries in the region
  • Strong analytical and technical problem-solving skills
  • Eagerness to learn and independently seek knowledge
  • Good understanding of the technologies underpinning our solutions Nice to Have
  • Mandarin language proficiency (spoken/written) preferred

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