Technical Analyst

Job Description

What You'll Do

• Use the product platform to help clients configure their application and databases.
• Give clients hands-on guidance on best practices for getting the most from the software.
• Build customized solutions with industry-standard tools such as JavaScript, jQuery, and SQL.
• Evaluate client needs and design solutions that meet functional, technical, and reporting requirements.
• Determine database configuration needs and requirements for new clients.
• Perform and support data conversion.
• Define, develop, and support product testing to make sure customer needs are met.
• Work with minimal supervision.
• Handle other duties as assigned.

What You Bring

Must have

• 2–4 years of related experience, including software development or consulting.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.
• Experience with a product-related development framework, such as ASP.NET, SQL, Java, or Salesforce.
• Proficiency in Microsoft 365: Word, Excel, PowerPoint, and Outlook.
• Proficiency with development management platforms such as TFS, Jira, or Trello.
• Ability to quickly learn and understand office software applications.
• Excellent verbal and written communication, organization, and follow-up.
• A demonstrated ability to build long-term, trusted relationships with customers.
• Strong relationship-building skills, working well both independently and as part of a team.
• A proven ability to handle multiple tasks with minimal supervision.
• The ability to thrive in a fast-paced, deadline-driven environment.
• Experience in application support activities.

Nice to haves

• Salesforce Lightning UI experience.
• Salesforce Certified Administrator and Platform App Builder certifications.

Analytical: You grasp problems quickly and propose solutions that fit.

Professional: You build trust with clients in every interaction.

Collaborative: You work well with teams and customers across locations.

Proactive: You embrace change, stay positive, and keep learning new technology.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Optical Benefits including Dependents Flexible Planned Paid Time Off and Sick Leave

Inclusive and Welcoming Environment

Purpose-Driven Culture

Work-Life Balance Passionate About Community Involvement Company-Paid Life Insurance Coverage Hybrid Work Arrangement Hazard Pay

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the Philippines (without sponsorship), and to complete the required employment eligibility verification form upon hire.