About this role
Job title: Technical Account Manager (TAM)
Short Description
The Technical Account Manager (TAM) serves as a post-sales technical liaison for assigned customer accounts, supporting coordination, communication, and visibility across IGT teams. The TAM develops understanding of customer environments and ensures alignment between customer needs and internal execution. This role does not perform hands-on delivery or day-to-day support execution but supports orchestration activities.
Responsibilities
- Supports assigned customer accounts with coordination and communication
- Develops knowledge of IGT product platforms and customer environments
- Assists with incident coordination an