About this role
Job title: Technical Account Manager II
About the Role Sony Interactive Entertainment invites candidates for a Technical Account Manager II to ensure our game development partners have the best possible experience on PlayStation platforms. You will represent technical aspects of PlayStation, advocate for partners, and influence game development decisions.
What You'll Do
- Lead partner relationships and collaborate with other groups around the world to build consistency in our approach to service.
- Bridge the technical and business aspects of development by partnering internally with our Developer Technology Group engineers and business account management teams.
- Meet regularly with your assigned accounts/partners to proactively identify project risks, support needs, and opportunities.
- Build long-term collaborative relationships with technical decision-makers and influencers.
- Maintain strong ownership of the accounts & titles you work on, prioritizing and helping to ensure resolution of all issues as they arise.
- Collect partner feedback and champion that within PlayStation.
- Recommend and promote standard methodologies to licensed partners.
- Provide onsite support and training.
- Contribute to training events, postmortems, and advisory panels.
- Frequent travel to Japan and Korea to visit SIE offices and partner locations.
What We're Looking For
- Engineering experience with hands-on exposure to game SDKs and ability to understand their content.
- Strong understanding of Korean game development culture / ecosystem.