Technical Account Manager
About this role
What’s the role?
As a Technical Account Manager, you'll own the technical relationship for a portfolio of our enterprise and retail partners, making sure the product we build actually fits how they operate — both for their initial launch and for everything we build after. You'll be the connective tissue between what partners need and what our product and engineering teams ship, translating real-world partner requirements into roadmap input while also owning the technical integration work that gets them live. While this person must have strong technical acumen and relationship management skills, they must also demonstrate a self-starter attitude and creative problem-solving. This is an exciting opportunity to join at the ground floor of a new product line at Bilt: a retail platform that orchestrates a seamless, personalized user experience across every merchant in the neighborhood.
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