Team Member (TM)

The KFC Rohloff Group – Team Member (TM) – Emerald Resort & Casino

The KFC Rohloff Group is inviting suitably qualified and interested candidates to apply for available employment opportunities in South Africa. The current vacancies include Team Member (TM) at Emerald Resort & Casino in Vanderbijlpark and General Assistant (Printing) in Somerset West.

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These opportunities are suitable for candidates with different skills and employment backgrounds. The Team Member position is ideal for individuals with customer service, cashier, retail, restaurant or hospitality experience who enjoy working in a fast-paced environment. The General Assistant position offers an opportunity for candidates interested in printing, production, manufacturing and practical operational duties.

Successful candidates will be expected to demonstrate reliability, teamwork, attention to detail and the ability to follow workplace procedures. Applicants are encouraged to review the requirements carefully before submitting their applications.

1. Team Member (TM) – Emerald Resort & Casino

• Position: Team Member (TM)
• Location: Emerald Resort & Casino, Vanderbijlpark, Gauteng
• Address: 777 Frikkie Meyer Boulevard, Vanderbijlpark, 1900
• Department: Operations
• Job Type: Other

Job Purpose

KFC Rohloff Group is looking for enthusiastic and customer-focused individuals to join the restaurant team at Emerald Resort & Casino.

The successful candidates will play an important role in providing excellent customer service and ensuring that customers receive quality food and a positive dining experience.

The Team Member will be responsible for assisting customers, taking orders, processing payments, preparing food items, maintaining cleanliness and supporting daily restaurant operations.

This position requires individuals who can work effectively in a busy restaurant environment, communicate well with customers and colleagues, and maintain high standards of hygiene and food safety.

Candidates should be comfortable performing different duties across the restaurant, including front-of-house, middle-of-house and back-of-house operations.

Key Responsibilities and Duties

The successful candidate will be responsible for the following duties:

• Deliver friendly, professional and efficient customer service to all restaurant guests.
• Welcome customers and assist them with their orders.
• Take customer orders accurately and ensure that requests are communicated correctly.
• Handle cash and card transactions while ensuring payment accuracy.
• Maintain a clean, organised and welcoming restaurant environment.
• Replenish stock and ensure that service areas are properly stocked.
• Assist with front-of-house, middle-of-house and back-of-house operations when required.
• Perform basic food preparation and assist with assembling customer orders.
• Follow food safety, hygiene and product quality standards.
• Work together with other team members to ensure smooth daily restaurant operations.
• Respond to customer questions and assist in resolving complaints or queries professionally.
• Clean designated areas, including the kitchen, storerooms and other restaurant facilities.
• Maintain cleanliness of equipment, workstations and service areas.
• Follow company policies, operational procedures and workplace safety requirements.
• Perform additional duties as assigned by management.

Minimum Requirements and Qualifications

Applicants must meet the following requirements:

• Grade 12 (Matric) with a bachelor’s degree endorsement (University Exemption) is required.
• Previous experience as a Cashier, Front-of-House Team Member or Middle-of-House Team Member.
• Experience in customer service, retail, hospitality, restaurant or food service environments.
• Good communication and interpersonal skills.
• Strong customer service abilities and a willingness to assist customers.
• Ability to work effectively as part of a team.
• Must reside within 15 kilometres of the workplace.
• Must have a clear criminal record.
• Willingness to work shifts, weekends and public holidays.
• Ability to perform physically demanding duties.
• Ability to stand for extended periods.
• Ability to work efficiently in a fast-paced restaurant environment.

Skills and Competencies

The ideal candidate should demonstrate the following:

• Excellent customer service skills.
• Good communication abilities.
• Teamwork and cooperation.
• Attention to detail.
• Reliability and punctuality.
• Ability to work under pressure.
• Basic cash-handling skills.
• Good personal hygiene and cleanliness.
• Positive attitude and willingness to learn.
• Ability to follow instructions and workplace procedures.

Work Environment

The position is based at Emerald Resort & Casino in Vanderbijlpark. The successful candidate will work in a restaurant environment where customer service, food preparation, cleanliness and teamwork are essential.

Shift work may include evenings, weekends and public holidays, depending on operational requirements.

2. General Assistant (Printing) – Somerset West

• Position: General Assistant (Printing)
• Location: Somerset West, Western Cape
• Job Type: Full-Time
• Department: Printing / Production Support

Job Purpose

Panterra is looking for a hands-on, reliable and detail-oriented General Assistant to support printing and production operations in Somerset West.

The successful candidate will work closely with the Print Operator to ensure that printing jobs are prepared, produced, finished, packaged and dispatched accurately and on schedule.

The role involves assisting with the setup and operation of printing machines, preparing production materials, monitoring print quality, trimming and finishing printed products, handling stock and maintaining a clean and safe working environment.

This opportunity is suitable for individuals who enjoy practical work and are interested in developing or applying their skills in printing, signage, packaging, manufacturing or a similar production environment.

Candidates should be able to follow instructions, work with measurements, handle production materials safely and pay attention to the quality of finished products.

Key Responsibilities and Duties

The General Assistant will perform various duties to support the printing production team.

Responsibilities include:

1. Printing Machine Preparation and Assistance

• Assist with setting up and preparing printing machines for production.
• Support the Print Operator during machine operations.
• Prepare printing materials and ensure that the required supplies are available.
• Assist with loading paper, vinyl, PVC, inks and other production materials.
• Follow instructions when preparing materials for printing jobs.

2. Production and Print Quality Control

• Monitor printed materials to ensure that they meet the required quality standards.
• Identify printing defects and report production problems to the Print Operator.
• Check completed work for accuracy and quality.
• Assist with ensuring that printing jobs meet the required specifications.
• Maintain attention to detail throughout the production process.

3. Cutting, Trimming and Finishing

• Trim and cut printed materials according to job specifications.
• Assist with finishing printed products.
• Ensure that completed materials are properly prepared for packaging.
• Handle printed products carefully to prevent damage.
• Follow measurements and instructions when completing finishing tasks.

4. Packaging and Dispatch

• Package completed printing jobs appropriately.
• Label products and prepare them for dispatch.
• Ensure that finished orders are organised and ready for collection or delivery.
• Assist with preparing production orders for distribution.
• Maintain accuracy when handling completed jobs.

5. Stock Control and Material Management

• Assist with monitoring stock levels and production consumables.
• Help maintain an organised inventory of printing materials.
• Record material usage where required.
• Report low stock levels to the relevant supervisor.
• Ensure that materials are stored correctly and handled safely.

6. Equipment Cleaning and Maintenance

• Perform routine cleaning of printing machines and equipment.
• Assist with basic equipment maintenance when required.
• Keep production areas clean and organised.
• Report equipment faults or problems to the relevant supervisor.
• Follow workplace safety and equipment-handling procedures.

7. Health and Safety

• Follow all workplace health and safety regulations.
• Wear the required personal protective equipment (PPE).
• Maintain good housekeeping standards.
• Ensure that production materials are handled safely.
• Keep workstations and production are