Team Manager

About the Role

Team Manager role at Burberry responsible for delivering exceptional retail performance and client experience. You will lead on the shop floor, inspire your team, and shape a high-performing environment that combines client relationships, creativity and operational excellence. What You'll Do

• Drive store performance by achieving sales targets and identifying opportunities to maximise growth.

• Analyse key performance indicators and market trends to inform decisions and enhance results.

• Lead, motivate and develop a client-focused team, setting clear expectations and supporting individual growth.

• Deliver and model an elevated client experience, building lasting relationships and brand loyalty.

• Leverage CRM tools to strengthen client engagement and unlock commercial opportunities.

• Ensure operational excellence across the store, maintaining brand standards and seamless collaboration between teams. What We're Looking For

• Experience in luxury retail with a proven contribution to sales performance and service excellence.

• Strong commercial awareness and confidence working with sales KPIs.

• Ability to lead and develop teams in a collaborative and engaging way.

• Excellent communication and interpersonal skills, with a flexible and adaptable mindset.

• Genuine interest in fashion, styling and product storytelling.

• Organized and solution-oriented, comfortable working in a fast-paced environment with digital tools.