About this role
Job title: Team Manager
About the Role Burberry is hiring a Team Manager to join our Burberry location in Printemps, Paris, leading a small team of Client Advisors for 3-6 months initially and starting as soon as possible. This role plays a key part in translating Burberry's vision into everyday retail excellence, driving performance through people, service and storytelling. You will inspire your team to deliver personalised luxury service, while supporting commercial success and brand integrity.
What You'll Do
- Lead, coach and develop a team of 3-4 Client Advisors to deliver outstanding client experiences.
- Drive team performance against sales and service objectives, using insight to inform daily priorities.
- Act as a role model on the shop floor, embodying Burberry values and elevated service standards.
- Build strong client relationships and support the team in cultivating a loyal client base.
- Partner with store leadership to execute visual, operational and commercial strategies.
- Foster an inclusive, collaborative team environment that encourages growth and engagement.
What We're Looking For
- Experience in a supervisory or team leadership role within retail or luxury environments.
- A strong understanding of client service excellence and relationship building.
- Confident in coaching others and providing clear, constructive feedback.
- Commercial awareness with the ability to translate targets into team action.
- A collaborative mindset with a focus on team success and shared goals.
- Adaptable and proactive, with a calm and considered approach in a fast-paced environment.